The most common reason for a Windows XP crash is a missing or corrupted operating system file. System files can become corrupted if someone tampers with them or if a virus infects the system. You can restore Windows XP to a previously working state by using the Windows XP's System Restore utility. Administrator privileges are required to use this utility. Once Windows XP is up and running again, update your anti-virus software and scan your computer.
Instructions
Restore Windows XP
1. Start your computer.
2. Press the "F8" key until you see the advanced startup options.
3. Select the "Safe mode with a Command prompt" option using the arrow keys, and then press "Enter."
4. If you have multiple installations of Windows XP, then select the version to restore and press "Enter."
5. Key in the administrator username and password and press "Enter."
6. Type "%systemroot%\system32\restore\rstrui.exe" at the command prompt and press "Enter."
7. Click on "Restore my computer to earlier time" and then click on "Next."
8. "Select a Restore Point" to restore Windows XP to and then click on "Next."
9. Review 'Selected restore point:,' and then click on "Next." Wait for the process to complete and then restart your computer.
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