Thursday, March 25, 2010

Ask For A Repair Estimate

Your car is broken and you need it fixed now, but you wonder what exactly is broken and how much is it going to cost to get it fixed. You always wonder if the repair person is honest. That is why you always get an estimate first. An estimate gives you the ability to "shop around" and compare prices. Here is ask for a repair estimate.


Instructions


1. Make your request as specific as possible, and get the estimate in writing. Verify how long the estimate is good for. In some cases, you want time to comparison shop.


2. Provide important information, including model name/number, serial number or VIN, manufacturer and the age of the item. For items covered by a warranty, have that information available as well.


3. Check with your insurance company for specific requirements and information they need. If you are filing an insurance claim, have the company information available.


4. Describe in as much detail as possible what needs repair and what caused the damage. For estimates over the phone, provide all the information you are able to. Use details of sounds and smells, as well as what it looks like. Have the estimate faxed or emailed to you.


5. Get a description of the extent of the damage, what parts need to be repaired and how the repairs are done during a face-to-face estimate. Ask for a time frame of how long it will take to fix the problem.


6. Verify that the estimate includes an itemized list of all costs. Possible costs include parts, labor, freight, tax and fees for pick up and delivery. Make sure the estimate states whether the parts are new, used or rebuilt. Also, insist on a written warranty on any repair to be done.


7. Clarify the policy for cases where actual costs significantly exceed the estimate. Have it noted on the estimate that you are to be notified in the event that the repair requires more work than indicated in the estimate.







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