Although many computer problems can be fixed without reinstalling the operating system, some cannot. If a severe error, file system corruption or a virus has rendered your system completely inoperable, Destructive System Recovery can restore your computer to the exact state that it was in the day you brought it home. Use Destructive System Recovery to clear all data from the system and reinstall Windows if your HP computer has a problem that cannot be fixed through standard troubleshooting.
Instructions
1. Turn the HP computer completely off.
2. Turn the computer back on, and immediately begin to repeatedly tap the "F10" key on the keyboard.
3. Choose the "Advanced" option on the recovery menu, then select "Destructive System Recovery." Choose "Next."
4. Choose "Yes" to confirm that you wish to perform a Destructive System Recovery. This process will utilize data stored on a hidden hard drive partition to reinstall Windows, along with all of the HP software that was originally included with the computer.
5. Use the Windows Update website to download operating system patches and updates after the recovery is complete. Then reinstall your backed up programs and files.
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