Kenmore appliances
are sold exclusively at Sears.
Kenmore is the name of a brand of household appliances available for purchase at Sears. Since 1927, the name has been attached to various products, including sewing machines, refrigerators, stoves and washing machines. These products are primarily manufactured by Whirlpool. Does this Spark an idea?
Appliance Repair Hot Line
Customers can schedule an appointment to have their stove repaired.
Sears operates an appliance repair hot line that customers may call to schedule an appointment to have their Kenmore appliance serviced: (800) 4-MY-HOME. At that number, customers can also purchase a Sears Protection Agreement, which provides insurance coverage for Kenmore products.
Purchasing Parts
Parts can be ordered over the telephone.
Customers who choose to troubleshoot their Kenmore appliances can order parts directly from Sears. Call (800) 366-PART and a representative will assist you.
Product Manuals
Instruction manuals can be ordered over the telephone.
An instruction manual comes with each Kenmore appliance when purchased. Customers can order additional or replacement manuals by dialing (800) 366-PART.
Customer Service
Customer service representatives are available to help you.
Sears provides a hot line for customers to ask general questions about Kenmore appliances. Customer service representatives answer customer calls at (866) KENMORE.
Online Service
Service can be handled online.
In addition to telephone service, troubleshooting Kenmore appliance problems can be handled online. Kenmore.com allows customers to purchase manuals and parts, schedule repairs and learn about products over the Internet.
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