Wednesday, March 12, 2014

maytag-neptune-spin-problems



MAYTAG NEPTUNE FRONT LOAD WASHER
MODEL NO. MAH8700AWW
SERIAL NO. 11265538GP
Everything seems to be working fine until the spin cycle. It will spin, stop, spin, stop every 5 seconds for approx 20 minutes and then spin continuously until cycle is finished but never draining all the water out. Problem is it never reaches it’s full RPM’s so the clothes are still wet causing the dryer to work overtime. One thing I noticed was during the final spin. During the spin, stop, spin, stop, it would sit on 8 minutes remaining for approx 20 minutes before it would start counting down but still never reaching full spin RPM. I have tried using the spin only setting and still sits on 8 minutes remaining for 20 minutes.

could be the out of balance switch(s)

Originally Posted by David_Thompson
could be the out of balance switch(s)
Not sure where that is but I did run a diagnostics and was given an error code of DC. This test was done on both a full and empty load with the same results. While it is trying to spin, the RPMs never go over 200 and levels out at 180 to finish the cycle. A far cry from the 1100 normal. Pump is working fine as far as I can tell, no blockage. Normal 59 minute wash load takes approx 2 hours to complete with all the starting and stopping during the spin cycle.

Conducted one more RPM test on the spin cycle. Was able to get it up to 710 RPM for 3 minutes dropping down to 5 minutes remaining from the abnormal 8. Shortly after, it started powering down and the remaining time jumped back up to 8. Started smelling burning rubber so I shut her down. I could really use some help!

You can download a manual from here
Appliance Repair Forum - Washer Service Repair Manuals

Continual running will eventually blow out the motor and or the motor drive electronics. If you have a amprobe, monitor the current to the motor control unit, the black wire on the two pin connector. during spin, probably over 3 amps.
If you can feal any roughnes in the tub bearings, you need to change the tub bearings.

I guess since it could be a number of things, I think I will just get with my Home Warranty company and have them fix it. By the looks of things, the deductible is going to be far less then the parts themselves.






Tags: maytag, neptune, spin, spin stop, minutes remaining, spin cycle, approx minutes, balance switch, could balance, could balance switch